Petrichorology Shipping Details
At Petrichorology, we are committed to delivering your natural beauty solutions safely and efficiently. Below are the details of our shipping policies, costs, processing times, and delivery methods.
1. Processing and Handling Times
Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
2. Shipping Costs and Delivery Times
Shipping fees are calculated at checkout based on your location and the weight of your order. We currently offer standard shipping, with estimated delivery times as follows:
- Domestic Orders (within the U.S.): Estimated delivery within 3–7 business days.
- International Orders: Estimated delivery within 7–21 business days, depending on location and customs processing times.
Note: Delivery times may vary due to factors beyond our control, such as weather, customs delays, or high seasonal demand.
3. Free Shipping Policy
We offer free standard shipping on domestic orders over $50. This discount will automatically apply at checkout for qualifying orders.
4. International Shipping Information
Petrichorology currently ships internationally to select countries. Please be aware that international orders may be subject to import duties, taxes, and fees, which are not included in our shipping fees. These additional charges are the customer’s responsibility upon receiving the order.
For specific details on international shipping, please contact our Customer Service Team.
5. Tracking Your Order
Once your order ships, you will receive an email with a tracking link to follow the status of your shipment. For international orders, tracking updates may be limited after leaving the United States, depending on the destination country’s postal system.
6. Lost, Delayed, or Damaged Shipments
If your package is lost, delayed, or arrives damaged, please reach out to our Customer Service Team within 10 days of the expected delivery date. We will work with you to resolve any shipping issues, but please note that Petrichorology is not responsible for packages after they are confirmed as delivered.
Shipping Disclaimer
While we strive to ensure a smooth and timely delivery, Petrichorology cannot guarantee specific delivery dates and is not liable for delays due to factors outside our control, such as carrier issues or customs processing. International customers are responsible for ensuring their country allows the import of Petrichorology products and for any additional customs fees or regulations.
We thank you for your understanding and patience. If you have any questions or need further assistance, please contact us.
Have Questions?
For further details or assistance, don’t hesitate to reach out via our Contact Us page. We’re here to help!